Why does voice say it did not catch or understand me?
Product verified: 14 August 2026Android and iOS unless stated otherwise
Direct answer
- Speak after voice mode starts and before releasing.
- Include a clear amount and a short merchant/source phrase.
- Use the device's supported speech language/locale.
- Check the internet connection; interpretation requires a server request.
- Retry or use manual entry if the speech service returns no match, no speech, network, or timeout errors.
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