Why did SMS import miss a transaction?

Product verified: 14 August 2026Android

Direct answer

Check all of the following:

  • The alert came from a supported bank sender and contains a recognized transaction format.
  • SMS permission is still granted.
  • SMS import is enabled, not paused.
  • The device received the actual bank SMS; app notifications alone are not enough.
  • HisabAI was reopened with internet access so structured transactions could sync.
  • Import History does not already show the row as merged/duplicate.

If it is still missing, update the app/parser pack and use statement upload or manual entry for that transaction.

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